Careers
To apply, email us at management@fieldnotes.com.sg with your resume.Â
Central Kitchen Admin Assistant (5 months contract)
Job Scope:
- Attend to client enquiries professionally and provide quality customer service through emails, phone calls and walk-ins, IG DMs smooth and seamless pre and post-sales customer service
- Packing and checking all cakes and against the invoices to ensure accuracy in message
piping, candles, etc. - Arranging cakes and sending them out to the respective drivers from the Central Kitchen for delivery
- Â Manage and resolve all customer service recovery issues
- Arranging delivery routes to drivers
- Stock take and inventory
- Managing stocks on online platforms and processing online orders
- Preparation and submission of reports on a daily and monthly basis
​Benefits:
- CPF
- Annual leave
- Medical & Dental Allowance
- Lifestyle Coverage
- Meal Allowance
- Annual Performance Bonus
- Birthday Perks
- Staff Discount
​Requirements:
- 6 days work week: Sun off. Mon to Thurs 8AM to 4PM. Fri to Sat 8AM to 5PM
- Excellent communication skills, written and spoken
- Excited to grow with the brand
- Passion for excellence and ability to build relationships with clients and understand their needs
- Responsible and committed individual
- A self-starter who is pro-active and able to work independently
Full Time Service Crew/ Store Supervisor
Job Scope:
- Represent the outlet in all day to day operational needs
- Ensure excellent customer service standards and maintain high customer satisfaction.
- Serving, clearing, and preparing of cakes and drinks
- Respond promptly and handle customer enquiries and orders via email, phone calls and IGDMs.
- Ensure the smooth operation and efficient manning scheduling of the outlet.
- Account for the outlet's stock inventory and revenue
Requirements:
- 5.5 days work week, able to work on weekends and Public Holidays. Shift will be assigned.
- Excellent communication skills, written and spoken
- Enthusiastic individual who is committed, responsible and responsive
- Service-oriented, good interpersonal and customer service skills
- Able to perform in a fast pace environment
- Looking to grow a career with us long term
