FREE
Islandwide Locations
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Collection Timeslots:
Neil Road:
12PM-8.30PM (Sun - Thu)
11.30AM-4PM (Fri & Sat)
4PM-11PM (Fri & Sat)
Others:
11AM-4PM (Mon - Sun)
4PM-9PM (Mon - Sun)
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| Available Monday to Sunday |
| No Minimum Order |
| Directions to Retail Stores |
| Cut Off Time: Order by 4pm for next day Pickup |
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Grab/Lalamove/3rd Party Drivers
- If you are arranging for a 3rd party driver to collect your order from us, please ensure that a car is selected and do provide the driver with your order confirmation QR code to present it to us in order to collect your order.
- We do not take responsibility for any issues or situations that arise because of the 3rd party delivery service once they have left our premises. It is advisable that the driver takes a picture of all the items of your order before and after delivering them to you.
Delivery
All Day Delivery
$12.90
or $5 for orders above $135
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Flexi Delivery
$17.90
or $5 for orders above $135
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Specific Time Delivery
$35-40
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Delivery Timeslots:
9AM-7PM (Mon - Sat)
9AM-5PM (Sun) *or 9am-7pm for Mother's Day, Father's Day, X'mas eve & X'mas
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Delivery Timeslots:
9AM-2PM (Mon - Sat)
2PM-7PM (Mon - Sat)
9AM-1PM (Sun) *or 9am-2pm for Mother's Day, Father's Day, X'mas eve & X'mas
1PM-5PM (Sun) *or 2pm-7pm for Mother's Day, Father's Day, X'mas eve & X'mas
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Delivery Timeslots:
10AM-11.30AM
11.30AM-01:00PM
01:00PM-02:30PM
02:30PM-04:00PM
04:00PM-05:30PM (Not available on Sun)
05:30PM-07:00PM (Not available on Sun)
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Available Monday to Sunday
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Available Monday to Sunday
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Available Monday to Sunday
Not available on eve and on PH, Mother's Day & Father's Day)
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No Minimum Order
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No Minimum Order
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No Minimum Order
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$5 for orders above $135
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$5 for orders above $135
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+$5 for orders to Sentosa & Tuas
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+$5 for orders to Sentosa & Tuas
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+$5 for orders to Sentosa & Tuas
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Cut Off Time: Order by 4pm for Next Day Delivery
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Cut Off Time: Order by 4pm for Next Day Delivery
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Cut Off Time: Order by 4pm for Next Day Delivery
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Delivery Important Information:
- All orders are arranged to arrive within the chosen time slot. We cannot arrange the delivery to arrive at, by, or after a specific time (eg. at 2pm). Drivers deliver to a few places in one trip following a route that is carefully planned, arranged, and optimised.
- For deliveries to hotels, MBS, shopping malls, JEWEL, museums, and other restricted zones, the cake would have to be strictly collected from the main lobby or nearest pick up point by default. If you wish for delivery directly to the room or restaurant, please write in to inform us and we would check against our availability. A surcharge of $5 would apply.
Successful Delivery
Deliveries are considered successful where:
- It has been passed to the recipient/someone on behalf of the recipient.
- It has been left at the guardhouse, with a neighbour, or a place requested by the recipient or someone on behalf of the recipient.
Persons collecting the items from the drivers are required to check that the items are in good condition upon receiving them. We would need to be notified on the day the items are delivered of any defects/damage that occur because of delivery (proof of defect/damage is required).
We will assess and investigate the matter, and respond accordingly, promptly.
Unsuccessful Delivery
Unsuccessful delivery happens when due to the reasons below, the driver cannot deliver the items to the recipient.
- The recipient is unreachable/uncontactable/not around on the driver's arrival at the delivery address.
- There is no such person at the delivery address.
- The delivery address given is incorrect or insufficient or not searchable on Google Maps.
- No valid contact number was given to us to make reasonable attempts to contact the recipient in order to execute the delivery successfully.
- The recipient is not willing to collect the order from the driver at the drop-off point/lobby/ground floor of the given delivery address.
- The recipient/buyer requests the driver to wait at the delivery address for longer than 10 minutes.
- Other circumstances that prevent the driver from passing the items to the recipient/someone on behalf of the recipient.
In the event of unsuccessful delivery,
- The buyer will be notified via email.
- Drivers will bring the items back to our store after completing all the deliveries following the assigned route.
The buyer is required to:
- Collect the items at our store on the same or next day once the items have been brought back by the driver.
- We may arrange for re-delivery for you at $12.90 but this is subjected to availability of our drivers and schedule.
- Arrange for your own 3rd party delivery service to collect the items from our store once it has been brought back by the driver.
- Where items are uncollected from our store for more than 1 day, they will be disposed.
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